Cross-Functional Planning and Collaboration Diagnostic Review

Do your functions align on priorities, resolve dependencies and turn joint planning into coordinated action?

White arrows pointing inward from four directions on a dark blue circular background

When functions pull in different directions or avoid involving one another, the cause is not always a lack of goodwill or communication. It may lie in conflicting priorities, late involvement in planning, unclear decision rights or uncertainty about what teams can appropriately share and do together.

Point Lumina’s review

Point Lumina’s facilitated diagnostic review helps maximise Medical Affairs value by identifying operating model friction points and giving leaders clarity on where to focus effort, how to improve decisions, and how to deliver impact where it matters most.

Who is this service for?

For General Managers, affiliate leadership teams, Medical Affairs and Medical Excellence leaders, and cross-functional partners who need clearer priorities, more effective joint planning and practical boundaries for working together.

What you gain

A clear leadership-level assessment of recurring cross-functional friction, distinguishing relationship issues from conflicting objectives, late involvement or unclear decision rights.

A view of where functions need to plan together, where their work is interdependent and where independent responsibility should remain.

A practical basis for resolving competing priorities and dependencies, rather than using joint meetings primarily to exchange functional updates.

Recommendations for making collaboration boundaries understandable in everyday work, including which uncertainties require clarification by Medical Governance, Legal or Compliance.

An independent assessment of whether focused changes to planning and team interfaces are sufficient, or broader operating-model change is warranted.

Clear priorities for action: which planning routines, responsibilities and collaboration rules to address first, and which decisions require formal policy-owner agreement.

*Further strategic advice or implementation support is available separately, where useful.

“Arnas fostered joint planning ways of working, helping our local affiliate build trust, strengthen cross-functional cooperation, and encourage others to think strategically and act boldly.” — General Manager, Pharmaceutical organisation, former colleague.

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