Governance and Decision Architecture Diagnostic Review
Does your governance make requirements clear, simplify everyday decisions and help teams apply the rules with confidence?
When governance creates uncertainty, repeated escalation, or inconsistent decisions, the cause isn't always a lack of knowledge or willingness to follow the rules. It may lie in disconnected requirements, unclear authority, process dependencies, or systems that make the right course of action hard to determine.
Point Lumina’s review
Point Lumina’s facilitated diagnostic review helps maximise Medical Affairs value by identifying operating model friction points and giving leaders clarity on where to focus effort, how to improve decisions, and how to deliver impact where it matters most.
Who is this service for?
For Medical Affairs, Medical Governance and Medical Excellence leaders, affiliate leadership teams, and Legal, Compliance or Quality partners who need governance to be understood, applied consistently and connected with effective execution.
What you gain
A clear leadership-level assessment of where governance creates avoidable uncertainty, delay or rework, distinguishing capability gaps from structural constraints.
A view of how relevant policies, processes and system requirements connect in the agreed area of work, including where teams struggle to establish what applies.
An assessment of where overlapping approvals, unclear handovers or conflicting interpretations prevent decisions from progressing.
Recommendations to clarify decision ownership, delegated authority, and the circumstances requiring escalation.
Recommendations for translating principles into usable guidance for recurring decisions and grey areas.
An independent assessment of whether focused guidance or workflow improvements are sufficient, or broader governance and decision-architecture change is warranted.
Clear priorities for action, distinguishing operational improvements from proposed changes requiring agreement with policy owners, Medical Governance, Legal, Compliance or Quality.
*Further strategic advice or implementation support is available separately, where useful. The review does not replace formal governance responsibilities or provide legal advice.
“Arnas made complex governance principles actionable for local affiliate teams, bringing clarity, compliance, and cross-functional alignment.” — Medical Governance Director, Pharmaceutical organisation, former colleague.